Privacy Policy

1. Introduction

Welcome to Elite Business Coaching India's Privacy Policy. This policy outlines how we collect, use, store, and protect your personal information when you use our website and services. We respect your privacy and are committed to protecting your personal data. Please read this policy carefully to understand our practices regarding your personal information.

This policy applies to information we collect through our website, during coaching sessions, webinars, events, and when you communicate with us via email, phone, or other channels. By using our services, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect personal information that you voluntarily provide to us when you:

• Fill out forms on our website, such as contact forms or coaching session requests
• Register for webinars, workshops, or events
• Subscribe to our newsletter or promotional communications
• Participate in surveys or feedback forms
• Contact us via email, phone, or social media

This information may include:

• Name, email address, phone number, and company name
• Job title and professional background
• Business challenges and goals for coaching
• Billing and payment information
• Any other information you choose to provide

2.2 Information We Collect Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our website, including:

• IP address and browser type
• Device type and operating system
• Pages you visit and features you use
• Time spent on pages and navigation patterns
• Referral sources and exit pages
• Location information

We collect this information using cookies and similar technologies. For more information about our use of cookies, please see our Cookie Policy section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 To Provide and Improve Our Services

• Deliver coaching services, webinars, and events
• Respond to your inquiries and provide customer support
• Process payments and maintain billing records
• Improve our website, services, and user experience
• Develop new products, services, and features

3.2 For Marketing and Communication

• Send newsletters, updates, and promotional materials
• Inform you about events, webinars, and services that may interest you
• Conduct market research and collect feedback
• Customize content and advertisements based on your interests

3.3 For Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Enforce our terms and conditions
• Protect our rights, privacy, safety, and property
• Detect and prevent fraud, unauthorized activities, and security breaches

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

4.1 Service Providers

We may share your information with third-party service providers who help us operate our business and provide services, such as:

• Payment processors and financial institutions
• Email and communication platforms
• Customer relationship management systems
• Analytics and data processing providers
• Marketing and advertising partners

These service providers are obligated to protect your information and may only use it as directed by us to provide the requested services.

4.2 Business Partners

We may share your information with business partners with whom we jointly offer products or services, or who provide specialized coaching or training as part of our programs.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies). We may also disclose your information to:

• Enforce our agreements, policies, and terms of service
• Protect our rights, privacy, safety, or property
• Protect against legal liability
• Prevent fraud or illegal activities

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or the use of your personal information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection
• Physical security measures for our facilities

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data but are committed to implementing industry-standard safeguards.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

6.1 Access and Portability

You have the right to access the personal information we hold about you and to request a copy of your data in a structured, commonly used, and machine-readable format.

6.2 Correction and Update

You have the right to correct or update any personal information that is inaccurate or incomplete.

6.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, subject to legal requirements that may obligate us to retain certain information.

6.4 Restriction and Objection

You have the right to request restrictions on the processing of your data and to object to certain processing activities, particularly for marketing purposes.

6.5 Marketing Communications

You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails, updating your communication preferences in your account, or contacting us directly.

6.6 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

7. Cookie Policy

Cookies are small text files that are placed on your device when you visit our website. We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content.

7.1 Types of Cookies We Use

• Essential cookies: These are necessary for the website to function properly and cannot be turned off in our systems.
• Performance cookies: These help us analyze how visitors use our website, allowing us to improve its performance and functionality.
• Functionality cookies: These enable enhanced functionality and personalization, such as remembering your preferences.
• Analytics cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Marketing cookies: These track your browsing habits to deliver advertising relevant to your interests.

7.2 Cookie Management

Most web browsers allow you to control cookies through their settings preferences. You can typically delete existing cookies, block certain types of cookies, or set your browser to notify you when cookies are being placed on your device. However, if you disable or delete cookies, some features of our website may not function properly.

8. International Data Transfers

We operate primarily in India, but we may transfer, store, and process your information in countries other than your own. Our website and services may be supported by infrastructure and service providers located in different jurisdictions.

When we transfer your information to other countries, we take appropriate safeguards to ensure that your information receives an adequate level of protection and is treated in accordance with this Privacy Policy. These safeguards may include implementing standard contractual clauses approved by relevant regulatory authorities and ensuring third-party service providers adhere to data protection principles.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.